Serving Merced, CA and surrounding areas. (209) 308-1213
Effective Date: January 1, 2026. These terms apply to all services provided by Merced Epoxy Flooring & Concrete Polishing and to your use of mercedepoxyflooringandconcretepolishing.com.
By visiting our website at mercedepoxyflooringandconcretepolishing.com, submitting a contact or estimate request, or entering into a service agreement with Merced Epoxy Flooring & Concrete Polishing, you agree to these Terms and Conditions in full. If you do not agree with any part of these terms, please do not use our website or engage our services.
These terms apply to all visitors, customers, and others who access our website or use our services. We may update these terms from time to time. Continued use of our website or services after updates are posted constitutes acceptance of the revised terms.
Merced Epoxy Flooring & Concrete Polishing is a Concrete Flooring Contractor providing concrete flooring installation, coating, polishing, resurfacing, and related services to residential and commercial customers in Merced, CA and surrounding communities. Services include, but are not limited to, epoxy floor coatings, polished concrete, concrete grinding, concrete sealing, resurfacing overlays, and pool deck coatings.
The specific scope of work for any project will be set out in a written estimate or service agreement provided to the customer prior to the start of work. We reserve the right to decline any project at our sole discretion.
Estimates provided by Merced Epoxy Flooring & Concrete Polishing are based on the information available at the time of the site visit and the scope of work as discussed with the customer. All estimates are provided in writing before work begins.
An estimate is not a binding contract until both parties have agreed in writing to the scope and price. If conditions discovered during project preparation differ materially from what was visible at the time of the estimate - such as previously unknown coating layers, structural cracks, or moisture issues - we will notify the customer and discuss any resulting changes to scope or price before proceeding.
Estimates are valid for 30 days from the date issued, after which material and labor costs may have changed.
Project start dates are scheduled after a written estimate has been accepted. We will confirm the scheduled date in writing. We reserve the right to reschedule due to weather conditions, material delays, or other circumstances outside our control. We will provide as much advance notice as possible in those situations.
If the customer needs to cancel or reschedule a confirmed project, we ask for at least 48 hours notice. Cancellations with less than 48 hours notice may result in a fee to cover mobilization costs already incurred. Any deposit paid toward a cancelled project is non-refundable unless the cancellation is initiated byMerced Epoxy Flooring & Concrete Polishing.
The customer agrees to:
Failure to meet these responsibilities may affect the outcome of the work and may limit the coverage of any warranty provided.
Payment terms will be specified in the written estimate or service agreement. For most residential projects, a deposit may be required to secure the project date, with the remaining balance due upon project completion. For larger commercial projects, milestone payments may be arranged.
Payment is due at the time specified in the service agreement. Accounts that are past due may be subject to a late payment fee. We accept payment by check, cash, and major credit cards unless otherwise noted in the service agreement.
If payment is not received when due, we reserve the right to place a mechanics lien on the property in accordance with California lien law.
Merced Epoxy Flooring & Concrete Polishing warrants that the work performed will be completed in a workmanlike manner using materials appropriate for the scope described in the written estimate. Any specific warranty terms will be set out in the service agreement.
Warranty coverage does not apply to damage resulting from customer misuse, failure to follow post-installation care instructions, physical damage caused by sharp objects or heavy impacts, chemical spills not covered by the coating system specified, or pre-existing conditions in the concrete that were not disclosed or discoverable at the time of the estimate.
Except as expressly stated in the service agreement, all other warranties - express or implied - including warranties of merchantability or fitness for a particular purpose, are disclaimed to the fullest extent permitted by law.
To the fullest extent permitted by California law, Merced Epoxy Flooring & Concrete Polishing shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising out of or related to the services provided or the use of our website. This includes, without limitation, lost profits, lost data, or business interruption.
In no event shall our total liability to any customer exceed the amount paid by that customer for the specific project giving rise to the claim. Some states or jurisdictions may not allow these limitations, in which case they apply only to the extent permitted by applicable law.
The content on our website at mercedepoxyflooringandconcretepolishing.com - including text, images, and service descriptions - is provided for general informational purposes. We make reasonable efforts to keep the information accurate and up to date, but we make no guarantees regarding completeness or accuracy.
You may not copy, reproduce, distribute, or republish any content from our website without our prior written consent. You may not use our website in any way that violates applicable law or infringes on the rights of others.
If a dispute arises between you and Merced Epoxy Flooring & Concrete Polishing related to services provided or these terms, we ask that you first contact us directly to try to resolve the issue. Most concerns can be addressed quickly and informally.
If a dispute cannot be resolved informally, both parties agree to attempt mediation before pursuing litigation. Mediation will be conducted in Merced, California, using a mutually agreed-upon mediator. The costs of mediation will be shared equally unless otherwise agreed.
Nothing in this section prevents either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction where necessary to prevent irreparable harm.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action or proceeding arising under these terms shall be brought exclusively in the state or federal courts located in Merced County, California.
We reserve the right to modify these Terms and Conditions at any time. When we make changes, we will post the updated terms on this page with a new effective date. It is your responsibility to review these terms periodically. Continued use of our website or services after any update constitutes your acceptance of the new terms.
Questions about these Terms and Conditions can be directed to:
Merced Epoxy Flooring & Concrete Polishing